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Forums / Updated WP and now I can't log in

Updated WP and now I can't log in

  • Unknown's avatar
    tipsy736 · Member · Apr 15, 2016 at 5:25 pm
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    I just upgraded WP and the server seemed to time out in the middle of the upgrade. I am now faced with this message when I go to my admin login:

    Not Acceptable

    An appropriate representation of the requested resource /dir/wp-login.php could not be found on this server.

    Additionally, a 406 Not Acceptable error was encountered while trying to use an ErrorDocument to handle the request.

    Any help would be appreciated.

  • Unknown's avatar
    timethief · Member · Apr 15, 2016 at 5:31 pm
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    That site is not hosted here and we do not provide support for it.

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support for sites linked to wordpress.COM accounts with the Jetpack plugin http://jetpack.me. Jetpack is a plugin used by WordPress.ORG bloggers to achieve parity with what we already have built into WordPress.COM blogs. A wordpress.COM account is required to run the Jetpack plugin, but we do not provide Jetpack support on these wordpress.COM support forums. Please direct Jetpack issues to where they can get Jetpack support.

    re: Jetpack support
    Some Jetpack solutions are here http://jetpack.me/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    As you are referring to a site that is not hosted here, if you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

  • The topic ‘Updated WP and now I can't log in’ is closed to new replies.

Tags

  • admin
  • error
  • login
  • not a wp.com blog
  • posting to thw rong support forum
  • Upgrade
  • wordpress.org

About this topic

  • In: Support
  • 2 participants
  • 1 reply
  • Last activity 10 years
  • Latest reply from tipsy736

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