Updates and Connection Settings

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  rodwellsmith · Member · Sep 7, 2016 at 11:21 pm

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  WordPress was updated automatically today and I also updated the JetPack plugin as well. Now I cannot access my website or WordPress dashboard from any tool.

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  houstonweaver · Member · Sep 9, 2016 at 1:54 am

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  You did not give the address of your website, but if your WordPress was updated and you updated your jetpack, you have a WordPress install at a host other than WordPress.com. The sites hosted here do not have access to those functions. These forums are for sites hosted here and using a different version of WordPress.

  See this support article for a description of the two versions of WordPress:
  https://en.support.wordpress.com/com-vs-org/

  For troubleshooting your version of WordPress, go to the WordPress.org forums at https://wordpress.org/support/

  And
  https://wordpress.org/support/plugin/jetpack