Updating

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  elwinfloris · Member · Feb 20, 2023 at 4:50 pm

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  Every day, I get 5 emails from my WordPress, 000webhost, website telling me to update and when I try to, it fails. This is the error : Downloading update from https://downloads.wordpress.org/release/en_GB/wordpress-6.1.1.zip…

  The authenticity of wordpress-6.1.1.zip could not be verified as no signature was found.

  Unpacking the update…

  Could not copy file.: wordpress/wp-content/themes/twentytwentyone/assets/sass/05-blocks/group/_style.scss

  Installation failed.

  Hope you can help,
  Aidan

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

  The blog I need help with is: (visible only to logged in users)

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  staff-zinnia · Staff · Feb 21, 2023 at 6:00 pm

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  Hi Aidan –

  Looking at that site I can see it’s not hosted with us on WordPress.com.

  For help, I would contact the hosting provider first. Otherwise, there’s a volunteer network available for folks who run their own WordPress installations, which is how you’re set up. That is available at https://wordpress.org/support/forums/

  On WordPress.com our team offers a managed hosting environment. This means that we handle all the back end details of the site. Things like back ups, updates, security, spam, seo, ssl, mobile optimization, top notch hosting specs, and sorting out any errors or bugs that pop up along the way. When you run a stand alone WordPress installation, like what y’all have set up, then all of those details fall on to you – so instead of being able to focus on content you spend a ton of time and frustration fixing these sort of issues.

  All of our hosting plans are available on https://wordpress.com/pricing/ If you think a managed environment is a better setup for the project and your experience level then we can talk more about how to move your site over and what’s involved with that process.