Updating a page with Elementor that was created before Elementor was available

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  smarteditblog · Member · Apr 24, 2019 at 3:06 am

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  I am trying to update a page and when I click on Elementor I have all the code as well as the text on the screen which makes it impossible to edit the copy. Can you please help me so I get a screen with just the text as was the case previously. Thanks

  The blog I need help with is: (visible only to logged in users)

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  manisharaut2019 · Member · Apr 24, 2019 at 4:45 am

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  Hi there,

  I am tagging modlook this thread to staff assistance to resolve your issue.

  Thanks.

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  kokkieh · Staff · Apr 24, 2019 at 7:08 am

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  Hi there,

  What side do you need help with? Elementor can only be used on WordPress.com on our Business Plan, and you don’t have any Business Plan site in your account. That means you’re working on a site using the open source WordPress.org software at another host.

  We don’t make the Elementor plugin, so we cannot provide support for issues with that plugin. Please contact Elementor support directly for help with their plugin.

  For general support with the WordPress software on your self-hosted site at http://shiftproject.org.au/, please use the WordPress.org forums instead:

  https://wordpress.org/support/forums/