updating a site
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The person that set up our site no longer works for us and we need to update.
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Note that we need you to provide the URL of the site you are referring to so we can verify hosting.
We provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
To save time you can type the actual URL of the site you are referring to into http://whoishostingthis.com to determine who hosts the site so you know where to post for support.
If the site is not on WordPress.COM servers contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
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If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
The website monstergrow.tv is hosted by godaddy, but they did not create or design the website. The website itself indicates WordPress
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The website monstergrow.tv is a WordPress.ORG software install hosted by Godaddy, not by WordPress.COM
Name Servers:
ns32.domaincontrol.com
ns31.domaincontrol.comWe provide support only for sites hosted on WordPress.COM servers. You could be posting to the wrong support forum. Know that WordPress.COM and WordPress.ORG are completely separate and you can read the differences here http://en.support.wordpress.com/com-vs-org/
Contact your web host for hosting issues. For software issues post to the WordPress.ORG support forums.
The wordpress.ORG support forum is at http://wordpress.org/support.
The wordpress.ORG login link is here https://login.wordpress.org/
If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/
WordPress.org support docs are at https://codex.wordpress.org/Main_Page
See also https://apps.wordpress.org/support/ for app support. -
The person that set up our site no longer works for us and we need to update.
Contact that person directly knowing that there is a sole owner of every site. Companies, businesses or organizations of any kind do not own sites.
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