updating administration email id in general settings

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  hansikagagnani0774 · Member · Nov 9, 2021 at 4:42 pm

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  Here is the message whenever I update my email id.
  This address is used for admin purposes. If you change this, we will send you an email at your new address to confirm it. The new address will not become active until confirmed.

  There is a pending change of the admin email to (email visible only to moderators and staff). Cancel

  WP.com: Unknown
  Jetpack: Unknown
  Correct account: Unknown

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  mohammadriyad · Member · Nov 9, 2021 at 6:04 pm

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  Hi,
  Are you sure you sure that your website is hosted in WordPress.com?
  This is WordPress.com forum, It seems to be like your website is using the open source WordPress software from(WordPress.org). :) Please know more here about the differences https://wordpress.com/support/com-vs-org/

  Please ask the WordPress.org community where you’ll find more expert on open source software for advice at https://wordpress.org/support/forums/. They’re the people using same software as you are who can provide help you.

  Thanks

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  justjennifer · Member · Nov 9, 2021 at 6:30 pm

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  Hi there, I see you also have another open forum thread where you are asking about deleting this WordPress.com account. https://wordpress.com/forums/topic/deleting-this-user-id-and-account-with-wordpress/

  Can you give more information about what it is you wish to do?

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  staff-blorbo · Staff · Nov 9, 2021 at 6:47 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site you’re trying to change the email address on?

  NOTE: We can only assist with websites hosted here at WordPress.com. If you’re using the WordPress software, but hosted elsewhere, you will need to reach out to your hosting provider or the WordPress.org community for guidance: https://wordpress.org/support/