Updating credit card information?

• 

  rantsfrommycrazykitchen · Member · Feb 8, 2015 at 12:31 am

  • Copy link
  • Add topic to favorites

  I received an email that I needed to update my credit card information on file before the automatic renewal of my domain next month. I entered the correct credit card information and it came up “Unable to authorize. Please check your billing information.”

  The blog I need help with is: (visible only to logged in users)

• 

  rantsfrommycrazykitchen · Member · Feb 8, 2015 at 12:34 am

  • Copy link

  That is not correct. The blog I need help with is rantsfrommycrazykitchen.com. I am self-hosted WordPress, but my domain registration is through wordpress.com and set to automatically renew.

• 

  shawnajroberts · Member · Feb 8, 2015 at 2:03 am

  • Copy link

  Hi there!

  You can go to My Upgrades to update your credit card info:

  https://wordpress.com/my-upgrades/

  There will be a link to either “Update Credit Card details” or “Enable Auto Renew”.

  Let me know if I can help with anything else!