Updating domain names..changing from wordpress.com to .org

  • Unknown's avatar
    zebraonabike · Member ·

    I am struggling to instal wordpress on Fasthosts and they have just told me this: ‘Please update the A record of your domain name, contact your Nameserver hosts and ask them to point it to 77.68.64.8.
    Your Nameserver Hosts is wordpress.com.

    zebraonabike.co.uk NS records
    zebraonabike.co.uk name server ns3.wordpress.com.
    zebraonabike.co.uk name server ns1.wordpress.com.
    zebraonabike.co.uk name server ns2.wordpress.com.’

    But when I go to my domain settings on wordpress.com zebraonabike.co.uk does now show up, I can only see zebraonabike.wordpress.com.

    The blog I need help with is: (visible only to logged in users)

  • akumarjain · Staff ·

    I see that the domain mapping for zebraonabike.co.uk has expired. From your question, looks like that you want to use WordPress software from https://wordpress.org on Fasthosts. If so, zebraonabike.co.uk is registered by Fasthosts itself. Ask them to update the nameservers of your domain name to point it to your new hosting space.

  • kokkieh · Staff ·

    As your domain is already registered with Fasthosts.co.uk they should be able to fix this for you on their end, yes. Your domain’s name servers are still pointed to us, but as you no longer have a mapping upgrade with us we have no control over your domain’s DNS at all.

    If Fasthosts set the name servers back to the default values on their end, they should be able to add the required DNS records there.

  • Unknown's avatar
    zebraonabike · Member ·

    Thank you both, I will go back to Fasthosts.

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