updating errors

• 

  daddy6to8 · Member · Sep 6, 2022 at 5:23 pm

  • Copy link
  • Add topic to favorites

  When my WordPress site updates it had started causing errors. SInce this has been happening I can’t log into my website

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

• 

  staff-blorbo · Staff · Sep 6, 2022 at 6:47 pm

  • Copy link

  Hi there, I took a look at your site and it seems to be functioning properly.

  If you still see the error, would you please quote it?

  Once we know that, we should be able to either help or direct you to the folks who can.

• 

  daddy6to8 · Member · Sep 6, 2022 at 10:44 pm

  • Copy link

  it says my dns server mught not be available

• 

  staff-totoro · Staff · Sep 7, 2022 at 12:03 am

  • Copy link

  Hmm… it seems we can’t help directly because we don’t host husbandfatherman.com on our WordPress.com managed hosting. As a result, we can’t take a closer look at your site.

  Instead your host (Hostgator) uses the open-source variant of the WordPress platform which functions differently than what we offer here on WordPress.com.

  What you are describing sounds like an issue with your domain configuration, and I can confirm that I am not able to visit husbandfatherman.com so there does seem to be something amiss. This is the message I get:

  This site can’t be reached  The webpage at http://husbandfatherman.com/ might be temporarily down or it may have moved permanently to a new web address.
  ERR_SOCKS_CONNECTION_FAILED

  We don’t have access to domain config tools for sites hosted with other providers, so I don’t have a solution for you, but typically this kind of issue is one that your host will be able to help with.

  Please contact Hostgator and let them know about the DNS error you are seeing as well as the difficulty in reaching the site, and they will be able to take a closer look on their end, thanks!