Updating Failed

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  claudiamegbailey · Member · May 29, 2019 at 5:59 am

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  Hi, my updated and edits to my Pages won’t publish. It comes up with a red screen that says, Updating Failed. I’ve been using WordPress for 4 years and haven’t seen this. What do I do?

  The blog I need help with is: (visible only to logged in users)

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  fstat · Staff · May 29, 2019 at 8:03 am

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  Hi there,

  Looks like you’re in the wrong forum. Your site is using the open source WordPress.org software and you need to seek help at these forums:

  https://wordpress.org/support/forums/

  These forums are for WordPress.com hosted sites only. If you want to know more about the differences between WordPress.com and WordPress.org you can read this document:

  WordPress.com vs. WordPress.org

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  empowerparenting · Member · Jun 4, 2019 at 6:46 pm

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  I’m having that same issue! Same red bar across the top saying updating failed or publishing failed. I tried to email directly on the “contact us” page and received an error message again and couldn’t send. Please send help! :(

  Blog: empowerparenting.wordpress.com

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  supernovia · Staff · Jun 4, 2019 at 7:23 pm

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  @empowerparenting, when we’ve seen this in our servers, typically there’s some kind of internet connection issue.

  Do you get the same error if you try to update from another browser?

  And, if possible, can you test with a different internet connection to see whether that changes anything?

  Please update use here with the results.

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  supernovia · Staff · Jun 4, 2019 at 7:24 pm

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  Actually, it might make sense too to open a new thread, so we won’t be bothering @claudiamegbailey with notifications as we troubleshoot.

  You can do that here:

  https://en.forums.wordpress.com/?new=1

  Then add the “modlook” tag for staff attention.