Updating Failed

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  charlestonlandman · Member · Jun 1, 2022 at 5:03 pm

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  Hi,

  We just wanted to ask for your assistance on how to fix the ‘Updating Failed’ prompt whenever we do drafts for a new blog post?

  This prompt happens every time we add photos to new blog post drafts or we edit anything from the existing blog posts.

  Hoping that you can assist us on this the soonest possible time. Thank you so much, and have a wonderful day!

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Jun 1, 2022 at 5:23 pm

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  Hi there,

  The website ‘byrdpropertygroup.com’ you have posted uses open-source WordPress software (from WordPress.org) and is hosted with Unified Layer, while this forum uses the hosted WordPress.com platform.

  They’re very similar, but two separate things.
  https://wordpress.com/support/com-vs-org/

  To get help with your issues, you may want to try posting your question at the WordPress.org support forum:https://wordpress.org/support/forums

  Hope this helps! :)

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  rbgly · Staff · Jun 1, 2022 at 5:25 pm

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  Hi there!

  It looks like you’re using the self-hosted WordPress.org whereas you’ve landed here on the WordPress.com forums which is for the managed hosting solution.

  You can see the differences here:
  https://wordpress.com/support/com-vs-org/

  To get the best response for your requirements I would recommend either reaching out to your current host (in this case HostGator) or using the WordPress.org forums here:

  https://wordpress.org/support/forum/how-to-and-troubleshooting/

  I hope that helps to point you in the right direction :)