updating failed due to invalid JSON

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  robbieoflynn10 · Member · Apr 29, 2020 at 1:09 pm

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  i am working on a new site and anytime i try to update the site it says updating failed due to invalid JSON. I need help ASAP

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  staff-mckluskey · Staff · Apr 30, 2020 at 8:19 am

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  Hi there!

  What’s the address of the site you’re working on?

  Please note that these forums are for WordPress.com hosted sites only. If your site is using the open-source WordPress.org software, we won’t be able to help you out and you’ll want to seek help at these forums:

  https://wordpress.org/support/forums/

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  nextbiography · Member · May 13, 2020 at 10:17 am

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  http://www.nextbiography.com is my website address where i getting this problem.

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  supernovia · Staff · May 13, 2020 at 7:12 pm

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  Thanks, that site isn’t hosted here with us and does not seem to be using Jetpack services. Did you mean to post in the WordPress forums for the free software?
  https://wordpress.org/support/forums/

  These forums are specific to the sites using our managed service. We take care of maintenance, security, and support for the WordPress sites hosted on our servers, so if you’re interested, we have more information here:

  WordPress.com vs. WordPress.org