Updating failed. The response is not a valid JSON response.

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  rachelferncushing · Member · Jan 7, 2023 at 11:33 pm

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  I have been trying to add an email list to my website, I haven’t touched it in almost a year and I want to give my blog another shot, however, I am unable to add a mail chimp code into it and it keeps saying ‘Updating failed. The response is not a valid JSON response.’ I have youtubed 12 ways to fix this problem and none of them have worked so far, I am desperate I am unable to edit my blog at all. Please help!

  WP.com: Yes
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  aleone89 · Staff · Jan 9, 2023 at 10:20 am

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  Hey there,

  Happy to help with this. To check, do you need help with rachelferncom.wordpress.com?

  Also, to check are you able to secure an CSV file from Mailchimp? https://mailchimp.com/en-gb/help/view-export-contacts/

  This will help to determine next steps.