Updating failed. The response is not a valid JSON response.

  • Unknown's avatar
    554flowers · Member ·

    Why am I getting this: ‘Updating failed. The response is not a valid JSON response’ when i want to post. thank you.

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    loganasher11 · Member ·

    Follow the steps:

    1. Download the classic editor plugin.
    2. On a multisite, go into the network admin account under Network Settings and allow and select block editor as the default and check the box allowing site admins to change settings.
    3. Go to the site you’re working on with the JSON issue, go to Writing Settings and select option to allow users to switch editors.
    4. Go to the page with the JSON error, edit it in block mode and make the changes that result in the JSON error. Your edits cannot be committed to the database because of this error and in my case the changes aren’t available in the classic editor at all, however, the workaround is to view the code for that page, select all the code and copy, exit out of the page edit screen.
    5. Go back to that page under classic editor, click on Text view which is code view, replace the code with what you just copied, update the page and your block edits will be committed to the database with no problem.
  • Unknown's avatar
    loganasher11 · Member ·

    There can be different reasons for it, here are things you should try:

    1- Make sure to set HTTPS instead of HTTP in URL settings.
    2- Make sure permalink structure settings are correct, if you see any mess, just set them to default if you can’t fix them.
    3- Regenerate .htaccess file.
    4- Disable the security firewall.
    5- Use debugging in wordpress.
    6- Upload media files through the media library.

    For more help, follow this tutorial.

  • staff-alexhe · Staff ·

    Hi there! It looks like this site is hosted by Bluehost (https://intodns.com/thecliqueblog.com ), so we don’t have access to it. WordPress.com is a host for WordPress sites. I recommend reaching out to Bluehost’s support for assistance with troubleshooting this issue. You can also try following loganasher11’s steps above and report your findings to the host’s support team :)

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