Updating my website

  • Unknown's avatar
    morgannelavigne · Member ·

    Hello,
    I am having troubles updating my website. I am following all the steps to update and I am still getting the ‘update failed’ when I attempt.

    I am also trying to make a blog post and it is not allowing me to post due to not updating.

    Would love some assistance on this.

    Thank you,
    Morganne Lavigne

    WP.com: Yes
    Jetpack: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello!

    Thank you for reaching out to the free support forums for websites hosted on WordPress.com. While your site is not hosted with us, we’re here to guide you in the right direction for assistance.

    Since you’re using the open-source version of the WordPress platform, which operates differently from what we provide on WordPress.com, you can find help at the community forums here:

    https://wordpress.org/support/forum/how-to-and-troubleshooting/

    The community members in the open-source forum are well-versed in these matters and are in the best position to offer support.

    I hope this information helps guide you in the right direction. Feel free to ask if you have any further questions or need more assistance.

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