updating new account information

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  jewelkwhite · Member · Jul 28, 2017 at 11:23 pm

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  I am trying to remove anything with (email visible only to moderators and staff) as I no longer have that email or business. I own My Front Porch and I want everything to reflect that and my email is (email visible only to moderators and staff) and it won’t let me update as it says it is already in use, only I can use it, so I am confused but I would like to update so I can upgrade and build my new website here.

  The blog I need help with is: (visible only to logged in users)

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  mapetrei · Member · Jul 28, 2017 at 11:38 pm

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  Hello!

  I am adding a tag to this post so that an Automattic employee can give you the help you need. Please be patient and you will get an answer very soon.

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  gemmacevans · Member · Jul 31, 2017 at 8:59 am

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  Hi jewelkwhite,

  it won’t let me update as it says it is already in use, only I can use it

  That email address is currently being used for another WordPress.com account. It will need to be removed from that account in order to use it for another. If you are unable to remember the login details for that account, please try resetting the password on this page:

  https://en.wordpress.com/wp-login.php?action=lostpassword

  Once you have logged in to the account, the email address can be changed to something else on the Account Settings page:

  https://wordpress.com/me/account

  Let me know how you get on.

  Thanks!