updating of plan

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  cmrproduction · Member · Oct 11, 2016 at 10:32 am

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  Good day,

  I would like to update plan from free to premium and trying to arrange payment from the company Visa debit card but it can’t be proceed.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Oct 11, 2016 at 2:49 pm

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  Hi there,

  Are you receiving an error when you try to pay? I don’t see any failed payments in your account.

  If you are getting an error, please try clearing your browser cache and cookies, or try a different browser and/or a different internet connection.

  Let me know if none of that works.

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  cmrproduction · Member · Oct 11, 2016 at 3:53 pm

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  Hi,

  I did everything and even I’ve tried Explorer and Chrome. Unfortunately it doesn’t help.
  Perhaps the reason is that this is company card? As this is not my private web site. It’s belong to the company.
  Can I make bank transfer?

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  kokkieh · Staff · Oct 11, 2016 at 4:50 pm

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  As long as it’s a valid card it should be accepted on our side.

  However, as it’s an online payment your bank might be blocking it, especially if they’re not familiar with clients making purchases with us. Can you please follow up with your bank and confirm they aren’t blocking the transactions on their end?

  It is not possible to pay via bank transfer. Only debit or credit card, or directly via PayPal.