Updating pages

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  karynrizzogmailcom · Member · Mar 9, 2021 at 3:32 pm

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  I have updated an existing page, but after I hit updating nothing happens and the changes aren’t showing. What am I doing wrong?

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  staff-blorbo · Staff · Mar 9, 2021 at 5:51 pm

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  I don’t see any WordPress.com sites under your account here.

  What is the URL of the site with the problem?

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  karynrizzogmailcom · Member · Mar 9, 2021 at 6:42 pm

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  https://rocklandelks.com/wp-admin/

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  helper-heroponriki · Member · Mar 9, 2021 at 6:50 pm

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  Thanks for that URL! It looks like your site is not hosted with WordPress.com. It is a site using the open-source WordPress software (from WordPress.org) but hosted with GoDaddy.

  Because WordPress.com and WordPress.org are two entirely separate entities, we cannot access files or data for sites that are hosted elsewhere, so WordPress.com staff can only assist with sites that are hosted on our servers.

  You can find more information here about the differences between WordPress.org software and WordPress.com: https://wordpress.com/support/com-vs-org/

  https://wordpress.org/support/ is a great resource for sites using the open source WordPress.org software, and you can find support for that at: https://wordpress.org/support/forums/

  You can also reach out to your host for help with this. Since they’re hosting your site’s files, they also have access to those files and are the best ones to help you sort out why your page updates are not saving.

  I hope that helps!

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  karynrizzogmailcom · Member · Mar 9, 2021 at 7:13 pm

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  Thanks so much, I appreciate you clarifying. I’m new to this, so learning as I go along. Thanks again,

  Karyn