Updating Security Details

  • Unknown's avatar

    Im trying to edit my site (unused for over a year) and it seems to be that I have an old version of things (Jetpack) so I need to update. When I try to go to WP Admin, it won’t recognise the email associated with my account and when I try and put a different email I think might have been associated with it, it ‘sends an email’ but that email isn’t in use anymore and I have no access to it. How can I fix this?

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar

    Hi there,

    These forums only provide support for sites hosted here at WordPress.com; your site appears to be hosted by Bluehost.

    If you need support for a self-hosted site using software from WordPress.org, please try posting your question in the WordPress.org support forums.

    [Tip: Bluehost have a guide on how to edit user details via phpMyAdmin. A more in-dept guide can be found here.]

    To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

    Good luck!

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