Updating site and plugins

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  countrycabins1 · Member · Mar 31, 2021 at 12:45 pm

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  Tried to upgrade to newer version but had not updated to last version available yet so it would not let me. Also updated plugins and now my site is down with error code

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  maksimurasov · Member · Mar 31, 2021 at 1:51 pm

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  hi @countrycabins1,

  could You please give the url of your website?

  If it is not hosted on WordPress.com, I suggest checking for solutions on WordPress.org community forums https://wordpress.org/support/forums/.
  To learn more about the difference between WordPress.com and WordPress.org please click here: https://en.support.wordpress.com/com-vs-org.

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  countrycabins1 · Member · Mar 31, 2021 at 1:57 pm

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  http://www.country-cabins.com
  The site was hacked and redirected and that was Go daddy problem and they fixed that yesterday. After purchasing a new plugin SEO and trying g to download it and before that updating all the plugins and trying to update to a newer version site is down with error code

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  maksimurasov · Member · Mar 31, 2021 at 2:24 pm

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  @countrycabins1,

  Please note that these forums are for WordPress.com hosted sites only. We only can suggest you to contact your hosting provider for more help, as we can not access your files and are unable to help.

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  countrycabins1 · Member · Mar 31, 2021 at 2:31 pm

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  Really, this is a wordpress upgrade problem not a Go Daddy problem. My site is built and maintained on wordpress. Wrong answer.

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  maksimurasov · Member · Mar 31, 2021 at 3:15 pm

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  @countrycabins1,

  please do not mix up wp.com and wp.org, they are totally different entities. Your website is self-hosted, means hosted not on wp.com but on Sucuri as I see here: https://check-host.net/ip-info?host=http%3A%2F%2Fwww.country-cabins.com.
  So upgrade that you refer to is not related to wp.com, that’s why I suggest you to look for answers at wordpress.org/support/forums/.

  If there is any other info how wp.com is involved, please feel free to share.