UpDraft Plus backup restore problem

  • Unknown's avatar
    siwhalley · Member ·

    I am trying to restore my WordPress site to a previous version using UpDraft Plus. It doesn’t work. I get this message. Can anyone help?

    Restore backup from: Nov 20, 2017 7:13

    Retrieving (if necessary) and preparing backup files…

    The backup archive files have been processed, but with some errors. You will need to cancel and correct any problems before retrying.

    Errors:
    The database is too small to be a valid WordPress database (size: 0 Kb).
    File was found, but is zero-sized (you need to re-upload it): backup_2017-11-20-0713_Discuss_Earth_623344f5cae2-plugins.zip
    File was found, but is zero-sized (you need to re-upload it): backup_2017-11-20-0713_Discuss_Earth_623344f5cae2-themes.zip
    File was found, but is zero-sized (you need to re-upload it): backup_2017-11-20-0713_Discuss_Earth_623344f5cae2-uploads.zip
    File was found, but is zero-sized (you need to re-upload it): backup_2017-11-20-0713_Discuss_Earth_623344f5cae2-others.zip
    File was found, but is zero-sized (you need to re-upload it): backup_2017-11-20-0713_Discuss_Earth_623344f5cae2-db.gz

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi siwhalley,

    Can you send to the site you are trying to restore? If you let me know, I can point you in the right direction for getting some help.

    Thanks!

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