UpdraftPlus Backup Getting Stuck On Resumptions

  • Unknown's avatar
    laurenceember · Member ·

    Hi,

    I am trying to perform a manual backup of a WordPress website using UpdraftPlus. I am backing up files and database, and the progress bar proceeds until about 1/3 of the way before saying “next resumption in x seconds”. I have tried changing the “split files every” value to everything between 25 and 1000 mb, as some other forums have suggested. We are running version 1.22.24 (which I believe is the free version?). I also have the warning “WordPress has a number (16) of scheduled tasks that are overdue…”. I am still learning the ropes of WordPress/website maintenance, so any suggestions on how to fix this backups issue would be greatly appreciated. Thanks

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hi there:

    I’m not showing that you have a Business plan or higher with us here at WordPress.com, so it sounds like your site may be hosted with a different hosting provider. Since your site is not hosted with us, we’re limited in what we can help with and advise. But I can get you pointed in the right direction to get help.

    If you need help with the UpDraft Plus plugin, you should reach out to their support team for help: https://updraftplus.com/support/

    If you still have trouble, please reach out to the WordPress community for guidance:

    https://wordpress.org/support/forum/how-to-and-troubleshooting

    I hope that clarifies things!

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