Upgrade

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  u2bj · Member · Aug 25, 2016 at 12:36 pm

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  I am considering an upgrade but I have many questions and I can’t find anyone to ask. I’m very hesitant to give my money to a company that I cannot find absolutely any way to get support. Please contact me. Thanks so much. I really am ready to take this site to the next level ;)

  The blog I need help with is: (visible only to logged in users)

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  monoaxegroup · Member · Aug 25, 2016 at 12:40 pm

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  Hi, you will find answers to most things as well being able to contact support here: https://en.support.wordpress.com/

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  u2bj · Member · Aug 25, 2016 at 1:06 pm

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  I’ve already tried that. But I have more questions. I guess I will not be upgrading my site.

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  u2bj · Member · Aug 25, 2016 at 2:56 pm

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  Is this the only response I’m going to get?

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  themagicrobot · Member · Aug 25, 2016 at 3:08 pm

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  If you upgrade to one of the paid plans you do get the benefit of live chat support.

  https://wordpress.com/pricing/

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  u2bj · Member · Aug 25, 2016 at 3:47 pm

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  Typically you should be able to get answers to your questions about a purchase BEFORE you make it, not after. There is really no one that I can contact to answer my questions??

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  themagicrobot · Member · Aug 25, 2016 at 6:11 pm

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  There are staff and experts constantly visiting these forums as well as me. Why not ask your questions and perhaps someone can give you the answers you need.