upgrade

  • Unknown's avatar
    freduyimotors · Member ·

    please am having problem upgrading my website with my card and even my paypal account. i need help with it i want to know if its because of the holidays or my financial institution is declining the request. you can reach me on this number (redacted), or (redacted). thanks for your quick responds.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    pavanraheja · Member ·

    Howdy freduyimotors!
    I have tagged the staff to help you with it, they will get in touch soon, in the meanwhile can you share the Error you are getting while trying to make the Payment? It would help in assisting further.
    Hope we hear soon.
    Be assured someone will get in touch with you soon.
    Thanks.

  • staff-zinnia · Staff ·

    Hi –

    I’ll be happy to assist with this upgrade. Are you getting a specific error at the check out screen? Or is nothing happening at all?

    Have you been in touch with your bank about this already?

    One thing to try is to clear your browser cache and then submit the payment details again. Here’s the instructions to do that: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache

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