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  gorzta · Member · May 15, 2018 at 2:41 pm

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  Hi,
  – could someone from WP change if my plan was upgraded, I went through the payment via paypal but I guess something was wrong
  – I choosed sending the domain to the worldpress, but now I would like o cancel it – how to do this?

  Thanks,

  The blog I need help with is: (visible only to logged in users)

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  kosiew · Member · May 16, 2018 at 7:04 am

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  hi,

  Please reply with the domain that you want to cancel and then request Staff to help you.

  To get a Moderator/Staff reply for your question, add the modlook tag.
  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

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  kokkieh · Staff · May 16, 2018 at 10:49 am

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  Hi there,

  I can see several payment attempts on your account, but none of them went through. It looks like your bank might be blocking the payments. Please check with them and make sure your card is enabled for international purchases.

  – I choosed sending the domain to the worldpress, but now I would like o cancel it – how to do this?

  Do you mean you started to transfer the domain? As the payment never went through, no transfer has been started on our end, so we have no control over your domain.