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  rholding12 · Member · Oct 1, 2018 at 7:16 pm

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  I paid £84 for an upgrade on 25th September but my account is still showing as a free plan. Can this be rectified please my domain name is rebeccahokding.life
  (redacted)

  Thank you.

  The blog I need help with is: (visible only to logged in users)

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  themagicrobot · Member · Oct 1, 2018 at 7:35 pm

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  You’re logged into the wrong account. You need to log out from here and log back in with the username rebeccaholding12 to reach rebeccaholding.life

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  rholding12 · Member · Oct 1, 2018 at 7:37 pm

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  I have tried that, but it is not recognizing my password, I have reset the password but it is not coming through to my emails.

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  staff-zinnia · Staff · Oct 2, 2018 at 1:53 pm

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  rholding12 –

  Good morning. Try resetting your password from a different internet browser. Let me know if the email still doesn’t reach you.

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  staff-zinnia · Staff · Oct 2, 2018 at 1:58 pm

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  rholding12, I’ve sent a note your way via email. Write back to me there and I’ll get you straightened out.