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  bamaloda · Member · Jan 14, 2019 at 2:14 am

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  I have been charged $77 for an upgrade I did not request. Kindly reimburse me as I want to close my account with you after such behaviour

  The blog I need help with is: (visible only to logged in users)

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  ninadpatil01 · Member · Jan 14, 2019 at 9:40 am

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  Hi there,

  I am really sorry to hear about this. I will tag this thread to modlook so staff can look into this issue.

  Please keep patience while someone from support staff gets back to you.

  https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question

  Thanks.

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  gemmacevans · Member · Jan 14, 2019 at 3:07 pm

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  Hi bamaloda,

  I have been charged $77 for an upgrade I did not request.

  I’ve checked your account and the plan for bamaloda.wordpress.com recently auto renewed, which is why you were charged.

  You later cancelled this plan and $77 was refunded on 12th January 2019. There is a copy of the refund receipt in your Billing History:

  https://wordpress.com/me/purchases/billing

  There are currently no active upgrades on this account, so you will not be charged again.

  I want to close my account with you

  If your account is no longer needed, it can be closed with these steps:

  Close Your Account

  I hope this helps.