Upgrade

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  mkathy056 · Member · Jul 17, 2019 at 10:25 pm

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  Why have you upgraded the premium plan to the business plan? I cannot afford the more expensive one and prior to this disgrace I did not need to. I do not intend to upgrade any of my sites on wordpress to business upgrades. So either fix the issue and I will be sure to recommend you to those who buy from your site.

  The blog I need help with is: (visible only to logged in users)

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  smitsahatiya · Member · Jul 17, 2019 at 10:27 pm

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  Hi there,

  Can yo help us with the link for the WordPress.com site/blog you seeking help for.

  Also, I am tagging this post for staff’s attention as matters like these can only be resolved by the internal team.

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  staff-doublebassd · Staff · Jul 17, 2019 at 10:28 pm

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  Hi there,

  I would be happy to look into this issue for you, but the account you are contacting us from has no history of any upgrades or purchases. Can you please post in this thread under the account that is associated with the plans/upgrades, and then we’ll be able to assess what is going on under your account.

  Let me know if you have any questions.

  Thanks,