Upgrade canceled

  • Unknown's avatar
    autorulz · Member ·

    Upgrade has been canceled and still the refund has not been processed kindly initiate the refund ASAP.

    WP.com: Yes
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    autorulz · Member ·

    Plz initiate my refund ASAP.

    WP.com: Yes
    Correct account: Yes

  • staff-mckluskey · Staff ·

    Hi there!

    It looks like my colleague has already replied to you via email.

    Please bear in mind that the refund was likely processed as a reversal.

    This means the refund was issued before the original charge settled with the bank, so the actual charge should have disappeared from your bank statement without a refund being issued.
    Please check your statement to see if the original issue is still there, and in case of doubts, reach out to your bank for more details.

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