Upgrade Cancellation

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  niamhann · Member · Jun 4, 2015 at 7:10 pm

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  Can someone from support please confirm my upgrade cancellation went through? I have tried several times, but I have not received a confirmation email

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Jun 4, 2015 at 7:24 pm

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History

  View Your Billing History

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  jeremeylduvall · Member · Jun 6, 2015 at 6:41 pm

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  Hi!

  It looks like you have a Premium bundle that was successfully cancelled. You also have the following two domains on your account:

  – bakelifewithniamh.com

  – foodlifewithniamh.com

  Did you want to keep both of those domain names?