Upgrade Cancellation

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  lillymophotography · Member · May 28, 2014 at 3:17 pm

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  I cancelled my premium package upgrade within the 30-day time farm and I’m just wondering when I can expect to see the refund? I can see in my upgrades that it was cancelled, but I haven’t had any notifications from paypal or my bank account.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · May 28, 2014 at 4:07 pm

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  Check here please > Dashboard > Store > Billing History
  http://en.support.wordpress.com/billing-history/
  And I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  druesome · Staff · May 28, 2014 at 5:05 pm

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  Hi there!

  You can view the receipt of the refund in Store -> Billing History in your admin panel:

  https://lillymodotcom1.wordpress.com/wp-admin/paid-upgrades.php?page=billing-history

  Since the refund was very recent, please allow a few days for the refund to reappear in your statement. Let me know if you need anything else. Thanks!