Upgrade cancellation amount not yet refunded.

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  shikharbassi · Member · Feb 3, 2017 at 2:43 pm

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  I cancelled upgrading to wordpress premium, however the amount for the same has not been refunded back to my account.

  The blog I need help with is: (visible only to logged in users)

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  jenlynnemc · Staff · Feb 3, 2017 at 5:05 pm

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  Hi There,
  Here is a support page regarding refunds that may help.
  https://en.support.wordpress.com/refunds/#how-will-you-refund-my-payment
  Has it been longer than the 5-7 business days? If so we can tag staff and they may be able to assist.
  Thanks