Upgrade Cancellation and refund

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  japhetkafute · Member · Jul 25, 2019 at 5:12 am

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  I can understand your statement saying ‘Upgrade cancelled and $0.00 refunded’. Is Zero refundable? Be serious! I need my refund.

  The blog I need help with is: (visible only to logged in users)

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  kokkieh · Staff · Jul 25, 2019 at 6:16 am

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  Hi there,

  Our logs show your full $60 payment was refunded, and that’s also what appears in the refund receipt in your account’s billing history:

  https://wordpress.com/me/purchases/billing/39258921