Upgrade Cancellation Refund

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  kevin710420 · Member · Apr 28, 2015 at 1:18 am

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  Hi

  I have cancelled my upgrade which I purchased on 2th mar.

  If I am getting refund, please let me know the refund amount also.

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Apr 28, 2015 at 3:43 am

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  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers.

  The refund period for Domain Registrations and Renewals is 48 hours. https://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  Note: It takes from 1 – 2 weeks for the refund to be received.

  See here:
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/

  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  I also tagged this thread for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  rachelmcr · Member · Apr 29, 2015 at 12:01 pm

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  Hi there,

  I see that Ian helped you with this via email yesterday. Ian issued you a full refund, and you can find the refund receipt in your Billing History. Please let me know if I can do anything more to help with that. :)

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  kevin710420 · Member · May 7, 2015 at 3:49 am

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  Refund has appeared in history, I will continue to pay attention to my credit card bill. THX