Upgrade caused cart to disappear

• 

  taniacorbet · Member · Nov 15, 2022 at 6:15 pm

  • Copy link
  • Add topic to favorites

  Is there anyone in AUSTRALIA I can get to help with my website. My cart is now not working THanks Tania

  WP.com: Unknown
  Jetpack: Yes
  Correct account: Unknown

• 

  taniacorbet · Member · Nov 15, 2022 at 6:16 pm

  • Copy link

  Welcome to Two Sisters

• 

  staff-95percentghost · Staff · Nov 16, 2022 at 2:02 pm

  • Copy link

  Hi Tania,

  https://twosisters.com.au/ appears to use the WordPress software but is hosted with another host than WordPress.com. In order to get help with your website, we do suggest contacting either your host’s own customer support, or alternatively the community forums of WordPress.org:
  – https://wordpress.org/support/forums/

  To clarify, there are two ways to use WordPress, you can either use the WordPress software downloaded from WordPress.org onto a web host (also known as self-hosted), or you may host your site with us here at WordPress.com. For reference, you can learn more about the differences between WordPress.com and WordPress.org here:

  WordPress.com vs. WordPress.org

  If you’re specifically having trouble with the cart on your site, it can also be worth checking in with the WooCommerce folks too:
  https://wordpress.org/support/plugin/woocommerce/