Upgrade created new site; only need functionality on my old site.

  • Unknown's avatar
    vivecompany · Member ·

    Hi!

    I just upgraded and when I hit purchase I didn’t realize I was being prompted to create a new site. I’ve already been working on a free site for a week which is the one I meant to upgrade. I have tried importing my old site to the new paid one, but the new site defaults to a blog theme, and my old home page didn’t import. Instead of trying to get the blog theme to go away and bring my old homepage back, I was hoping someone from wordpress could transfer my payment and personal domain (that I unwittingly linked from namecheap to the new site) to my old website to get going with publishing it.

    Sorry for the inconvenience and I would really appreciate the help!!

    Thanks,
    Mo

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to moderators and staff)

  • supernovia · Staff ·

    Hey @vivecompany, sorry we didn’t see this sooner! If you still need help, can you confirm which site needs the plan? We can transfer it from our side as needed.

    Also, going forward, your plan includes direct support, which can be much faster than the community forums depending on the day. You can find direct help here: https://wordpress.com/help/

  • The topic ‘Upgrade created new site; only need functionality on my old site.’ is closed to new replies.