upgrade credit
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I am trying to purchase an upgrade, but it won’t apply my credit.
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HI There!
I tried to purchase an upgrade on my account and I have a $26 credit. So, I only owe $4 for the credit. But when I try to make a payment via Paypal it tries to charge me $30. What do I do? -
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HI Wendy!
Sorry about that, can you tell me exactly which upgrade you are trying to purchase? Is it the Custom Design upgrade?
Thanks!
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Yes. It’s the custom design upgrade. Here is the issue. After my credit for $26 I should only be charged $4 for the upgrade, but Paypal is charging me the $30.
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HI Wendy,
No worries. I added the custom design upgrade for you. We won’t charge you the extra $4 for the inconvenience.
Cheers!
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