upgrade credit

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  liveto110 · Member · Mar 12, 2014 at 8:31 pm

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  I am trying to purchase an upgrade, but it won’t apply my credit.

  The blog I need help with is: (visible only to logged in users)

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  liveto110 · Member · Mar 12, 2014 at 8:32 pm

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  HI There!
  I tried to purchase an upgrade on my account and I have a $26 credit. So, I only owe $4 for the credit. But when I try to make a payment via Paypal it tries to charge me $30. What do I do?

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  timethief · Member · Mar 12, 2014 at 8:54 pm

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  I’ll tag this thread for a Staff response. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

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  gracejiyoung · Member · Mar 19, 2014 at 11:39 pm

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  HI Wendy!

  Sorry about that, can you tell me exactly which upgrade you are trying to purchase? Is it the Custom Design upgrade?

  Thanks!

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  liveto110 · Member · Mar 19, 2014 at 11:55 pm

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  Yes. It’s the custom design upgrade. Here is the issue. After my credit for $26 I should only be charged $4 for the upgrade, but Paypal is charging me the $30.

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  gracejiyoung · Member · Mar 20, 2014 at 12:25 am

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  HI Wendy,

  No worries. I added the custom design upgrade for you. We won’t charge you the extra $4 for the inconvenience.

  Cheers!

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  liveto110 · Member · Mar 20, 2014 at 12:35 am

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  Thank you so much!!

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  gracejiyoung · Member · Mar 20, 2014 at 4:36 pm

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  Hi Wendy!

  You’re very welcome!

  Happy Blogging!