Upgrade Distorted Photos

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  jenniferburgess9 · Member · May 4, 2017 at 4:44 am

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  I upgraded my site and the photos have all now distorted. It is an old template (2013 ?) I also turned off the plugins temporarily to transfer files. I would appreciate any suggestions how to fix ? My site is http://www.theurbaniste.com. Thanks !

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  otpidusprime · Member · May 4, 2017 at 11:55 am

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  Hello @jenniferburgess9,
  http://www.theurbaniste.com/ is not hosted on WordPress.COM. It hosted on BlueHost and is using the WordPress.ORG software package.

  You have posted your issue in the wrong forum. This forum only supports the sites hosted on WordPress.COM and not elsewhere.

  Both(WordPress.COM and WordPress.ORG) are different products. You can find out the differences between them here: https://en.support.wordpress.com/com-vs-org/

  To get help, please post your question on the WordPress.ORG support forum: https://wordpress.org/support/

  We are really sorry that we cannot help even tough we want to. Hope you issue gets resolved ASAP.

  Thanks!