Upgrade failed?

• 

  christianoberfell · Member · Jun 12, 2017 at 2:40 pm

  • Copy link
  • Add topic to favorites

  Hi! I think there is something wrong with my account. Recently I upgraded to WordPress Business but my account is still set to ‘free’. Could you help me? Thanks in advance! Christian

  The blog I need help with is: (visible only to logged in users)

• 

  staff-zinnia · Staff · Jun 12, 2017 at 2:57 pm

  • Copy link

  Hi Christian –

  It sounds like you have 2 separate accounts. 1 has the upgrade and the other is a duplicate, free account.

  Which website are you working on? Can you share the site address here so we can take a look and sort this out?

• 

  christianoberfell · Member · Jun 12, 2017 at 3:06 pm

  • Copy link

  Hi Liz!

  it should be oberfell.blog

  Thanks for your help!

  Christian

• 

  staff-zinnia · Staff · Jun 13, 2017 at 3:58 pm

  • Copy link

  Christian –

  Thank you for the blog address :) I’ve sent an email to the email address that you need to sign in with at WordPress.com in order to access this site.