Upgrade G suite
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I had purchased Gsuite through my WordPress domain. I want to upgrade it to Gsuite essential/enterprise (depending on the cost) as I wish to continue using meet recording feature. Please guide me on how to go about. Thank you
The blog I need help with is: (visible only to logged in users)
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Hi amazed2019
Please check out the support document given below:
https://wordpress.com/support/add-email/adding-g-suite-to-your-site/#cost-for-additional-g-suite-licensesAlso, you are under the paid plan of WordPress.com. You also have access to email support if you under the personal plan and If you are on higher plans then you can even use live chat support that will help you to get the solution of your issue in less time.
https://wordpress.com/support/live-chat/Hope this helps.
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Hi there,
We only offer G Suite Basic through WordPress.com.
If you want to upgrade to their Business or Enterprise plan, you will first need to cancel your current G Suite subscription with us. This will not completely cancel your G Suite account, and you’ll be able to continue using it for the current year you’ve already paid for, but it will remove the account from our control.
Once you cancel the upgrade on our end, you’ll receive an email from Google explaining how you can set up billing directly with them going forward. At that point you can contact G Suite support directly to switch to a different plan on their end.
Your email should continue working uninterrupted throughout this process, as the DNS records required for that to work will not be removed from your domain when you cancel the G Suite upgrade with us.
Let me know if you have any questions about this.
Also note that your plan gives you access to both live chat and direct email support. You can reach those at any time by clicking the Help icon that appears bottom-right on all the My Sites pages, or else via the direct link at https://wordpress.com/help/contact
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