upgrade issue

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  herbpeiffer · Member · Jul 9, 2017 at 5:39 pm

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  I need to go to this string http://legacycomputermn.com/wp-admin/admin.php?page=visual-form-builder-pro&action=upgrade to fix a missing migration banner button missing to allow me to migrate my form from a Visual Form Basic to a Visual Form Pro format but I am getting an error that states ‘Sorry, you are not allowed to access this page.’

  The blog I need help with is: (visible only to logged in users)

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  garysixtyeight · Member · Jul 9, 2017 at 5:49 pm

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  Hi there,

  If you need support for this plugin, please contact the plugin developers:

  https://vfbpro.com/

  The forum you’ve posted this thread in only provides support for sites hosted here at WordPress.com.

  To learn about the differences between the two versions of WordPress (.com vs.org), please see this guide.

  Good luck!

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  akumarjain · Staff · Jul 9, 2017 at 5:54 pm

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  Your site legacycomputermn.com is using self-hosted WordPress.org on Go Daddy servers.

  This support channel handles assistance to WordPress.com hosted sites exclusively.

  Suggest you visit the support forums at https://wordpress.org/support/ as they provide specialized support to WordPress.org sites.

  As an alternate, you can also contact the support team of Go Daddy to seek help solving your problem.

  WordPress.com and WordPress.org are different which can be confusing. You can learn the difference between both at https://en.support.wordpress.com/com-vs-org/