Upgrade now showing in account
-
I tried to upgrade my site from the free version to the premium version today – I paid using PayPal and got a successful payment message. But in my account it’s still showing as the free version. Andy ideas?
The blog I need help with is: (visible only to logged in users)
-
Hi there,
What exactly do your mean by “not showing”?
What is not showing?
Where is it not showing, please?Is this about the domain URL?
Have you done the set-up after purchasing the premium upgrade?All wordpress.com hosted blogs are on wordpress.com subdomains like this: *http://NAME_OF_BLOG.wordpress.com
If you wish to you can purchase your own custom domain and map to it for $18 per year, or map to an existing domain URL that you already own for $13 per year from the underlying .wordpress.com subdomain URL.
Read:
Domains: Important Notes Before Upgrading
https://en.support.wordpress.com/domains/#important-notes-before-upgrading
In order to map to a domain URL one must have an underlying .wordpress.com sub-domain blog to map from, and the domain name you desire must be available for purchase, or you must already own the domain URL.All that changes when you are domain mapping is the URL and nothing else. http://en.support.wordpress.com/domains/ The content stays exactly where it is. What domain mapping does its create a seamless transfer between the underlying .wordpress.com blog URLs to the new domain URLs no matter where they are on the internet. Visitors who click the underlying .wordpress.com blog URLs will be seamlessly redirected to the exact same content under the new domain URLs.
See here if you do not own a domain
http://support.wordpress.com/domain-mapping/register-domain/See here for mapping an existing domain URL that you already own.
http://en.support.wordpress.com/domains/map-existing-domain/We all pay in full for every upgrade at the time of purchase. Make sure you read the comparison very closely do you know exactly what the restrictions and limitations on WordPress.COM blogging are: http://en.support.wordpress.com/com-vs-org/
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog to access the blog’s dashboard and purchase upgrades at > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your only options for payment are found here http://en.support.wordpress.com/payment/
Your billing history will be at Dashboard > Store > Billing History
-
I do understand that you say you purchased a Premium bundle of upgrades. You still have to take the required steps to set up domain mapping.
Please see > Dashboard> Store > My Upgrades
https://en.support.wordpress.com/my-upgrades/Your billing history will be at Dashboard > Store > Billing History
-
Thanks for the reply. When I click on “Plan” in the left hand panel, the “Free” option has a green tick and it says beneath it “Your current plan”. The Premium and Business options both have an “Upgrade now” button.
In my billing history, it says I have no upgrades.
Maybe I just need to wait and see if the funds actually leave my PayPal account.
-
Your only options for payment are found here http://en.support.wordpress.com/payment/
Unfortunately, there are some countries that PayPal will not accept payments from. If you have a credit or debit card registered to an address in one of those countries, you will be unable to use it to pay. -
Note that I typed modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Please subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.
-
Thanks for your help. I’m in the UK and use my PayPal account regularly so I wouldn’t think that would be the problem, especially as I had a “payment successful” screen.
I’ll wait for a moderator response :)
-
Okay then and please be patient while waiting as there is a backlog of threads tagged for Staff.
-
Hey there! I just reached out via email, to the address on your account, to take a closer look at this with you.
You can reply directly to that email with the info we requested – in the meantime, just let me know if you don’t see that in your inbox shortly :)
- The topic ‘Upgrade now showing in account’ is closed to new replies.
WordPress.com Forums 