Upgrade options are grayed out.

  • Unknown's avatar
    jeninegg · Member ·

    I’m unable to upgrade my current sites to a paid plan. I’m also unable to create new sites. At the moment, the buttons to upgrade grayed out. Has anyone else experienced this.

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    gemmacevans · Member ·

    Hi there,

    Sorry to hear you’re having problems with this. We deployed an update yesterday which affected users trying to create new sites and purchase upgrades — it should be working again now though.

    Before you try again, please clear your browser cache and cookies. There are instructions for different browsers here:

    Solve Common Browser Issues

    Let me know how you get on.

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