Upgrade Payment

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  knackforharmony · Member · Nov 2, 2016 at 4:01 am

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  I am attempting to upgrade my account. When submitting payment information error reads that postal code failed validation. I have contacted my bank multiple times today to confirm that the code matches what they have on file so they say it is an issue with the website. Please advise.

  Thanks!

  The blog I need help with is: (visible only to logged in users)

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  staff-doublebassd · Staff · Nov 2, 2016 at 5:05 am

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  Hi there,

  Is this a UK post code that you are trying to add and that is failing? What exactly is the postal code?
  Let me know, thanks!

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  knackforharmony · Member · Nov 2, 2016 at 5:18 am

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  No it is an US postal code. I was hoping there was a way to contact wordpress directly

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  staff-zinnia · Staff · Nov 2, 2016 at 12:20 pm

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  Howdy!

  I’ve sent an email your way. Please let me know if you do not receive it.