Upgrade plan

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  juliannacares · Member · Jan 21, 2023 at 11:35 pm

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  Hi, I just purchased a premium plan. I would like to a business plan. It says I have $96 credit to be applied with the upgrade; however, it is not automatically applying in checkout as all of your resources indicate it would. Please advise.

  WP.com: Yes
  Jetpack: No
  Correct account: Yes

  The blog I need help with is: (visible only to logged in users)

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  amiteshg93 · Member · Jan 22, 2023 at 5:13 am

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  Hi there, 

  Staff can help you out in this regard. 

  Thanks for your patience while staff gets back to you. I’ve added Modlook for quicker responses. 

  Thank You. :)

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  supernovia · Staff · Jan 22, 2023 at 8:48 pm

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  Hey there, I can see you were charged the full $300, minus $96, plus taxes. Can you clarify what you’re seeing?