Upgrade Problems

• 

  agriffinandrew2 · Member · May 8, 2017 at 3:38 am

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  Trying to upgrade to the $35.88 option. I’ve tried to pay with both my Malaysian and UK credit cards:
  (1) Problem with the country selector – it often won’t scroll down to allow a country choice
  (2) when I do manage to select the country, my Malaysian card hangs at c.20% on the payment approval bar
  (3) I got my UK card to go to 100% on the payment bar, and then hang
  If I can’t update my plan then I will need to change Blog site …!!

  The blog I need help with is: (visible only to logged in users)

• 

  camikaos · Member · May 8, 2017 at 7:17 pm

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  Hi @agriffinandrew2! I’m sorry you’re experiencing problems processing your payment. You can payment using your PayPal account. Details can be found here: https://en.support.wordpress.com/payment/#payments-using-a-paypal-account

  If you don’t have a PayPal account or would rather not use it and you continue to experience problems please contact support here: https://wordpress.com/help/contact