Upgrade Refund

  • Unknown's avatar
    gauntlet3d · Member ·

    Hello, I attempted, before the 48 hour limit was over, to obtain a refund on the Premium upgrade I had purchased and was told it would take 12 hours to process. We purchased the upgrade on Sunday, December 1st and attempted to gain a refund on Tuesday, December 3rd, before the limit. I never received an email that the process was completed and I received no refund.

    The blog I need help with is: (visible only to logged in users)

  • staff-ozmodiar · Staff ·

    I’d be happy to refund your WordPress.com Premium Upgrade for you. Since you’ve used it to register a domain name, there are two ways we can proceed:

    1) I can refund your entire Premium purchase, including your domain gauntlet3d.com. This will lead to a total refund of €80. Your domain will become unavailable for several weeks; after this period, anyone may purchase the domain name. If you’d like a complete refund, and are okay with the prospect of potentially losing gauntlet3d.com, this is the way you’ll want to proceed.

    2) If you want to keep your domain, I can refund your Premium purchase, less the domain registration fee. This will lead to a total refund of €58. You will be able to continue to use your domain name, gauntlet3d.com, or you can transfer it to use with another service elsewhere.

    Please let me know how you’d like to proceed.

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