UPGRADE REJECTED

  • Unknown's avatar
    dd0906959 · Member ·

    Hey There,
    I tried to upgrade my website today to an annual plan by taking advantage of the COUPON CODE but my purchase was been restricted with an error message that ‘Purchases are currently Disabled – Contact us to re-enable purchases’. This message is so unfortunate for me considering that the COUPON CODE might expire today and this seems to be the only opportunity I have as a publisher/blogger to get my website upgraded.

    I, therefore, plead and solicit for your support to re-enable the purchase feature for my sake. THANKS!

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    helper-heroponriki · Member ·

    Hello,

    We have noticed that you currently have an open ticket with our Billing Support team. They are currently reviewing your account and will be in touch with you through that ticket. Since you have already contacted them, there is no need for you to reach out to them again.

    Thank you for your understanding and cooperation!

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