upgrade renewal

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  amodelsfavorites · Member · Oct 20, 2015 at 9:10 pm

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  hi guys,

  i would like to cancel the upgrade that i am being charged for today as im not so active on my blog these days.
  cheers

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Oct 20, 2015 at 9:27 pm

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  Do you want to use your domain URL on another site located elsewhere?

  WordPress.com provides a 30-day refund on all upgrades except Domain Registrations, Domain Renewals, and Guided Transfers. The refund period for Domain Registrations and Renewals is 48 hours.

  Note: It takes from 1 – 2 weeks for the refund to be received.

  Provided you are logged in under the same username account that purchased the upgrade, and you are within the allowed time frame for refunds, you can cancel and request a refund from your dashboard > Store > My Upgrades. You can also disable auto-renew there. http://en.support.wordpress.com/my-upgrades/#canceling-upgrades

  What do you see in these two locations please?
  Dashboard > Store > My Upgrades
  http://en.support.wordpress.com/my-upgrades/
  as well as
  Dashboard > Store > Billing History
  http://en.support.wordpress.com/Billing-History/

  I tagged this thread with modlook for a Staff follow-up. Please subscribe to it so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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  staff-ozmodiar · Staff · Oct 23, 2015 at 3:10 am

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  I do not see any upgrades with auto-renewal active. So you should not be charged.

  Would you like me to cancel the Custom Design upgrade?