upgrade required but no customization can be found

  • Unknown's avatar
    kaychic · Member ·

    I keep getting the ‘upgrade required’ notification at the top of my site but I cannot find where I added any custom styles.
    In addition, your help page (linked from the warning) says to remove styles via the 3 dots by choosing reset. However, when I click on the 3 dots I only get one menu item – welcome guide.
    How do I find and remove the custom style to make this warning go away?

    WP.com: Yes
    Jetpack: No
    Correct account: Yes

    The blog I need help with is: (visible only to logged in users)

  • Unknown's avatar
    aisajib · Member ·

    Hi there!

    I visited both of your sites and checked out your dashboard, but I didn’t see the upgrade required message. Perhaps I wasn’t looking at the right place. Could you please share a link to the page where you see it and post a screenshot?

    This will help us identify what is causing the message to appear.

    Thanks!

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